Privacy Policy

At Screen Scheduler, operated by Monocube LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital signage software and services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password, and company information when you create an account
• Payment Information: Billing address, payment card details (processed securely through third-party payment processors)
• Content: Images, videos, PDFs, and other media files you upload to our platform
• Support Communications: Information you provide when contacting our support team

1.2 Automatically Collected Information

• Device Information: Device type, operating system, browser type, IP address, and device identifiers
• Usage Data: Pages visited, features used, time spent on platform, click patterns, and interaction data
• Log Data: Server logs, error logs, and system performance metrics
• Location Data: General location information based on IP address (country/region level)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information, including confirmations and invoices
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues and fraudulent activity
• Personalize your experience and provide content and features relevant to your interests
• Send marketing communications (with your consent, where required by law)

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following legal bases:

• Contract Performance: To fulfill our contractual obligations to provide our services
• Legitimate Interests: To improve our services, ensure security, prevent fraud, and analyze usage patterns
• Consent: For marketing communications and non-essential cookies (you can withdraw consent at any time)
• Legal Obligation: To comply with applicable laws and regulations

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics, customer support)
• Business Transfers: In connection with any merger, sale of assets, or acquisition
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users
• With Your Consent: For any other purpose disclosed to you with your consent

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, tax, or regulatory purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your personal data in accordance with this Privacy Policy.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete personal data
• Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data under certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your personal data
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format
• Right to Object: You can object to processing of your personal data based on legitimate interests
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at privacy@screenscheduler.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.

9. Your Rights Under CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we collect, use, disclose, and sell (if applicable)
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: You have the right to opt-out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your CCPA rights, please contact us at privacy@screenscheduler.com or use our contact form. We will verify your identity before processing your request and respond within 45 days.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. For detailed information about our use of cookies, please see our Cookie Policy.

12. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: