How can we help?
Find answers to common questions or get in touch with our support team.
Frequently asked questions
How do I get started with Screen Scheduler?
Sign up for a free account, download our Android app on your display device, and pair it with your account. You can start displaying content in minutes using our web dashboard.
What Android devices are supported?
Screen Scheduler works with any Android device running Android 6.0 or later. This includes Android TVs, Fire TV sticks, tablets, and dedicated digital signage players.
Can I use my own content?
Absolutely! Upload your own images, videos, PDFs, and more. We support most common media formats including JPG, PNG, MP4, PDF, and web content.
What happens if my internet goes down?
Pro and Enterprise plans include offline playback. Content is cached locally, so your screens will continue displaying content even without an internet connection.
How do I cancel my subscription?
You can cancel anytime from your account settings. Your screens will continue to work until the end of your billing period. We don't require any notice or long-term commitments.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee for all paid plans. If you're not satisfied, contact us within 30 days of your purchase for a full refund.
Support options
Live Chat
Chat with our team Monday–Friday, 9am–6pm EST.
Need dedicated support?
Enterprise customers get priority support with dedicated account managers and SLA guarantees.
View Enterprise plans